Standard Shipping Time
For standard shipping, you should receive your order within 3 – 7 business days of the product being shipped. This is providing the product/products you ordered are “In Stock”. Below is a rough estimate of delivery times.
Standard Handling Time
If the item shows “In Stock” it will typically ship within one business day. We do not guarantee that “In Stock” items will be shipped within one business day but we strive to meet that standard. For more information see “In Stock, Special Order, or Sold Out” below. If a part is ordered from our Parts Finder there is no guarantee that it is in stock and ready to ship. We stock thousands of common parts and if they are in stock we will strive to meet our one-business-day standard. For more information see “Parts Finder Orders” below.
Free Shipping on orders over $100*
Standard shipping for orders under $100 is $13.99.
*Exclusions may apply. Some products are unable to be shipped due to regulations. Some products are shipped via LTL and will require additional charges.
Carrier Information
We use a variety of carriers to get you the product the fastest and at the best price. We will choose the appropriate delivery method for your order to your specified address. It is not possible for us to guarantee a specific carrier when you place your order.
Tracking Information
Tracking for your order will be sent via email.
In Stock, Special Order, or Sold Out
If the item shows “In Stock” it will typically ship within one business day. Some items will show as "Special Order". This means the product is not expected to ship for 5-10 business days. If it is going to be longer than the expected 5-10 business days we will contact you. Seasonal items ordered out of season may take longer than 5-10 business days; please keep this in mind when ordering out of season. Items showing "Sold Out" are currently not available for purchase. We may gain more inventory of a 'Sold Out" item in the future but we can not guarantee shipping time frames.
Parts Orders
Parts orders will ship complete unless otherwise specified. If it is requested they are shipped separately additional charges may occur.
Parts Finder Orders
When ordering from our Parts Finder you have access to hundreds of thousands of parts. We can not stock every part available on our parts finder but we do stock thousands of common parts and if they are in stock we will strive to meet our one-business-day standard. When you order a part on our parts finder it may have to be ordered from our supplier and it can take anywhere from 3 – 10 business days to receive the part, depending on the supplier. Once we receive the parts we will ship them as soon as possible. Parts will sometimes be drop shipped directly from our warehouses, vendors, and manufacturers. We do this to provide the fastest shipping possible.
Many items in our Parts Finder fall under the Special Order Returns policy, and are not eligible for return. For more information on returning parts from our Parts Finder please visit our Return Policy.
PO Box and APO/FPO
We do not ship to PO Boxes We do ship to Military APO/FPO addresses, but some items may be considered hazardous materials and cannot be shipped to these addresses. We will inform you if your purchase cannot be shipped and will try to work out a solution.
Different Billing and Shipping Addresses
If your billing and shipping address are different we reserve the right to verify the shipping address before processing the order. If we deem further verification is needed regarding differing addresses we will contact you by phone and email. If contact is not able to be made within two weeks of the order being placed we will cancel the order. If we are able to verify the appropriate information we will move forward with the order as normal.
Incorrect and Undeliverable Shipping Addresses
In the event that we ship a purchased item and it is returned to us for any of the reasons listed below, the buyer will be responsible for both outbound and returned shipping charges.
Examples: Incorrect shipping address provided by customer, Undeliverable address, Delivery refusals, or Courier unable to obtain a signature.
Restrictions
We cannot ship out of the continental US or Canada We currently do not offer expedited shipping options.
Returns
If you are returning anything you will be responsible for both the outbound shipping and return shipping charges. See our Return Policy for any further questions about returns.